As a Finance Operations Manager – Accounts Payable Quality Assurance, you will take ownership of the end-to-end invoice processing to solve some of the toughest challenges faced. You will develop and execute strategies for accounts payable operations, ensuring alignment with organizational goals. Your work will help enhance process efficiency and compliance with regulatory standards and Firm policies. You will be based in our Chennai Office as part of our Finance Operations team. This team helps change their trajectory and achieve their full potential through holistic interventions in performance, capabilities, and organizational health.

In this role, you will provide strategic leadership by developing and executing strategies for accounts payable operations, ensuring alignment with organizational goals. You will provide leadership and direction to finance teams, fostering a culture of continuous improvement and excellence. Additionally, you will partner with senior leadership to identify and address strategic finance issues and opportunities.

You will oversee the performance and development of finance teams, including team leads, process leads, and finance managers. This includes conducting regular performance evaluations and providing constructive feedback to team members. You will identify training and development needs and facilitate relevant training programs. Driving process standardization and efficiency across accounts payable functions will be a key part of your role. You will identify areas for improvement and implement innovative solutions to enhance service delivery. Co-leading initiatives to automate invoice processing and leveraging technology to improve operational efficiency will also be essential.

You will lead and manage finance projects, ensuring timely and successful completion. This involves coordinating with various stakeholders to ensure project objectives are met and resources are utilized effectively. You will monitor project progress, address challenges, and provide regular updates to senior leadership. Ensuring compliance with financial policies, procedures, and regulatory requirements is crucial. You will monitor key performance indicators (KPIs) and implement corrective actions to achieve operational targets. Managing risk and ensuring robust internal controls are in place will be part of your operational excellence responsibilities. As a liaison between finance teams and internal/external stakeholders, you will build and maintain strong relationships with global offices, procurement teams, and other business units. You will represent the finance function in cross-functional meetings and initiatives.

On a day-to-day basis, you will oversee the daily operations of quality assurance teams, ensuring smooth and efficient service delivery. You will review and approve financial reports, ensuring accuracy and compliance with standards. Regular meetings with team lead and managers to discuss performance, issues, and opportunities will be part of your routine. You will provide guidance and support to teams on complex finance issues and projects, and monitor and analyze financial data to identify trends, risks, and opportunities for improvement.

Additionally, you will support the recruitment and onboarding of new team members. You will drive the implementation of best practices and process standardization across finance functions. Representing the finance function in audits, reviews, and other formal engagements will be part of your role. Furthermore, you will provide leadership and mentorship to emerging finance leaders within the organization. 

• Bachelor’s degree in finance / accounting / related field, Master’s degree preferred
• 12+ years of experience in finance, with at least 5 years in a leadership role within a multinational shared services environment
• Extensive experience in managing large teams and leading multiple finance functions
• Strong knowledge of finance processes, accounting principles, and financial systems (e.g., SAP, Oracle)
• Prior experience with process improvement methodologies (e.g., Lean, Six Sigma), along with AI implementation and stabilization exposure is highly desirable
• Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion
• Proficient in rational decision making based on data, facts, and logical reasoning
• Ability to create work product-focused materials/outputs
• Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment
• Extensive experience in accounts payable operations, including invoice processing, compliance, and financial reporting
• Experience in a fast-paced, multinational environment with exposure to global finance operations
• Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels