The purpose of the Senior Manager role is to provide Business Controls Testing and review support to ISS and GPS areas globally.

• Independent internal controls testing for design adequacy and operating effectiveness
• Controls testing support to Special Project as per Business requirements
• Pro-active, insightful and robust risk identification, control deficiencies, review and challenge based on internal and external insight
• Meaningful key stakeholder engagement across the business, including Group Risk, Group Compliance and Audit
• Striving for continuous improvement and standardisation, becoming an advocate for the adoption of risk management best practice
• Taking the lead from a risk management perspective in a change environment supporting the reduction in the risk profile of the firm

Key Responsibilities

• Lead annual control testing and other Assurance planning activities
• Know People manager skills and team handling dynamics
• Lead and complete thorough walkthrough and ensures the controls testing results are documented within the work papers are clear, concise and factually supported by an evidence
• Exhibit credible challenge and evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls while maintaining professional independence throughout the testing engagement
• Guide risk managers and oversee the completion of controls testing program year on year
• Define controls testing schedule and complete controls testing as per the requirement and monitor progress
• Maintain good knowledge of business areas
• Document issues/ gaps identified during testing and action needed to mitigate the open risk, discuss agree findings with BU and monitoring activities
• Present testing objective, scope, and results to senior management, clearly articulating the potential impact control gaps in a professional and proficient manner
• Identify training opportunities within business to improve risk and control knowledge and lead sessions on control education and awareness.
• Provide meaningful and value-add control reporting to the regional committees , risk forums and senior management which includes communication on the status of key controls , their respective remediation programs in the business and regulatory initiatives.
• Proactively challenge existing practices and recommend solutions in consideration of good customer outcomes
• Conduct active read across of issues, events and build standardisation and consistency in approach and outputs
• Support the business areas in the preparation for internal and external audits
• Provide regular coaching and feedback to help employees meet business objectives and enhance individual performance.

• Strong Operational Risk Management experience
• Controls Testing assurance experience
• Strong detail focus, analytical and problem-solving skills.
• Good report writing and presentation skills.
• Communicates with influence and is comfortable engaging at all levels of the organisation.
• Proven experience of leading process, systems and controls reviews
• Experience of a wide range of business areas especially ISS and an understanding of the end-to-end customer journeyand impacts
• Acts with integrity.
• Demonstrates resilience, adaptability and good judgement.
• Works collaboratively and leverages individual talents in support of company practices and goals.
• Exhibits personal responsibility and accountability to maintain high standards by continually seeking opportunities to increase efficiency and quality of existing work processes, methods, and systems.
• Ability to be proactive and work independentlyincluding self-development to keep up to date with emerging financial crime threats and regulatory requirements;
• Strong customer focus
• Experience of leading areas from planning to reporting
• A confident leader able to make decisions consistent with Fidelitys core beliefs.
• Promote a climate that fosters learning , new ideas and unconventional approaches