Senior Associate

Work location
₹0 - ₹0
Full Time
2 - 4 Years
CA Jobs in Bengaluru

Job Views: 181

Job Applicants: coming soon

Posted: 976 Days ago

Key Skills

CA Jobs in Bengaluru

Job Description

Handle various types of cases related to catalog and vendor complaints
· Provide required inputs to stakeholders to manage vendor feedbacks
· Co-ordinate with sellers/vendors & internal teams for Catalog creation, product imaging, catalog edits and all catalog related activities
· Document processes & regularly update existing SOPs
· Review & suggest SOP changes required if any to the team basis input from Category managers
· Handle various sets of daily, weekly and monthly business reports
· Onboard new processes if required as per the business needs

Roles & Responsibilities

I. Skills
· Excellent written and oral communication skills in English
· MS Excel proficiency – ability to mine voluminous data for specific detail
· Strong analytical skills
· Strong interpersonal skills
· Excellent listening skills
· Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

II. Critical Qualities / Characteristics
· Pace of implementation and consistency in performance
· Willingness to take initiatives and additional responsibilities
· Commitment and completion factor
· Peer respect - establish and maintain cooperative working relationships
· Creative and analytical problem solvers with passion for operational excellence
· Identify areas of possible process improvements

III. Ability to
· Multi task in a fast paced environment
· Operate in the system with speed and accuracy necessary to meet Amazon standards
· Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders
· Flexible to work in shifts (including weekends) basis the business requirements and to make calls

IV. Operations
· Interact with vendors/stakeholders for process setup/clearing blockers in process
· Flag possible escalation, dive deep to recommend and implement corrective actions
· Flag any updates received from stakeholders on process to Team Lead/Manager
· Be part of stakeholders’ calls to raise challenges, lead, and document conference discussions
· Audit tasks assigned to junior associates and report quality metrics
· Train new staff and give feedback to the training team/manager
· Understand the processes across teams & work towards improving the same along with process experts

Your Skills and experience

Your Experience and qualifications

Basic Qualifications
· Bachelor’s degree in any discipline
· 2 - 4 years of experience in data-driven business operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
· Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Preferred, CA, / CMA

Company Details

About Company


How to Apply

To check the email or link to apply for this job, just LOGIN using your Social Login below (No need to register separately)
NOTE: If you are using MOBILE and if you want to use GMAIL login through LINKEDIN Browser, then Google will not allow you to login and will give ERROR. You need to "Open Link in Browser" and then try to login.




Similar jobs

Delhi NCR,Mumbai,Bangalore,Across India,Hyderabad,Non-Metro,Pune,Chennai,Kolkata,Ahmedabad
802 Days ago
0 - 0
Delhi NCR,Bangalore,Pune,Chennai,Mumbai
803 Days ago
0 - 0
Delhi NCR
803 Days ago
0 - 0
Delhi NCR
803 Days ago
0 - 0

Featured Advertisement